Rachael's
Inspirational
Quote
Lynda - How to write a great customer service email
Workplace English – EMAILS in the workplace
Send a response email to lizonufer@yahoo.com & blind cc thewritingsessions@gmail.com:
I brought my son to your clinic on Friday and am very disappointed.
We had to wait an hour before we even got into a room. When we were put in the
room, the paper had not been changed since the last person and there were
bloody tissues in the trash. When the nurse finally came to take my son’s
vitals, she did not greet us and was rough. Dr. Smith finally came in and he
was very caring and helpful. But I have serious concerns about the sanitation
and the medical staff.
Quote – Gloria
Lynda: Learn Excel 2016: The Basics
Workplace English – EXCEL in the workplace
Create a database for a mailing
list for your clients. Create a table for adult patients and a separate tab for youth
patients. Include: name, (& guardian name), address, phone, email
Individual Goals~
Finish
workplace scenarios
Work on tutorials in Lynda
Work on
SimChart
Typing
practice: http://www.how-to-type.com
Reflection ~
1. How are you feeling at the end of your SECOND WEEK?!?! What are you most impressed with yourself? What are you most surprised with yourself?
2. What are you walking out with today?
3. If there are three areas you could spend more time practicing/learning, what would they be? Be specific.
4. What would you like your friends/family to know about your Climb experience so far?
5. What would you like your cohort to know/believe about themselves?
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