April 6, 2017

Inspirational Quote from Leticia

Review: What have we learned and practiced the first two weeks?

• Word
• Email
• Customer service communications
• Excel

Lynda: Google Drive Essential Training

Individual work:

Read and respond to the three articles in a Word document. What did you learn from each article?

http://smallbusiness.chron.com/front-desk-duties-doctors-offices-10136.html

 http://smallbusiness.chron.com/seven-rules-medical-office-phone-etiquette-48477.html

http://smallbusiness.chron.com/medical-office-policies-procedures-information-80106.html

Inspirational Quote from Yasmin

Lynda: Outlook 2016 Essential Training

Individual Goals:

• Finish articles from this morning
• Work on Lynda training
• Work on SimChart

Reflection:

How are you feeling today?

What was the most valuable for you today?

What are feeling most comfortable doing in the Climb program? 

What are you least comfortable with in the Climb program?