Tuesday, Oct. 10


Read article (5 Skills You Need...) and take notes

Your boss has asked you to share the key points from the article for the next staff meeting. Type up a document to share with your colleagues in the meeting.

Practicing hard skills 

Typing test 

Clerical test 

Customer service emails - Lynda training 

 Reflection
  1. What did you learn today in content?
  2. What did you learn today about yourself and/or your skills?
  3. What hard skills would you like to personally improve? 
  4. What can you do to improve in those areas? Write an action plan for yourself.



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