Inspiration from Micah
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AP: invoicing/ receiving payments/ making deposit
AR: entering bill / making payment/ writing check
Soft Skills
Review: What are they? What did we prioritize? What have you been seeing in yourself and others now that we've named this?
TED talk - The Happy Secret to Better Work
How does this impact soft skills?
LUNCH!
Prioritzing Tasks
Review matrix
Google Docs - What have we learned? Hard skills and soft skills
LYNDA - Writing a customer service email
Reflection:
1. Read your “study plan” from Oct. 25. How did you
do with your independent study? What worked? What got in your way?
2. What was positive and negative about coming back today after time off from training? How does this relate to returning to work after time off?
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3. We have two weeks left! Where would you like to focus your attention for training?
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