Inspiration from Selena
Learning skills - Review and reflection
Excel
- Tracking / Formulas
- Workplace scenario - Create a medical inventories supply inventory
- Use formulas for difference in count between months and price per unit
Word in the Workplace
- Professional letter
- Scenario:
- The doctor at the family clinic where you work has decided that she would like all new patients to receive a welcome letter. Create a letter on the clinic letterhead that is both professional and warm welcoming new patients to "the family".
- Memo
- Scenario:
- You supervise all the CNAs and their schedules. The month of August is very busy with back to school physicals and other appointments. You need to know now if any of your staff are going to request time off between August 1 and Labor Day weekend. Create a memo to post at the time clock announcing that all days off during that time period must be requested now.
- Flyer
- Scenario:
- Your clinic is hosting a wellness fair. Your supervisor knows you are good on the computer and creative and has asked you to create a flyer for the wellness fair to hang around town.
Email
- sending, replying, forwarding
- formatting
- attachments
- professionalism
- settings: signature line, vacation responder
- organization, folders, searching
- Scenario:
- You received an email from a mother complaining that when she visited the clinic yesterday, she had an awful experience. She brought her son in with an ear ache. When they went to the patient room, the paper had not been changed on the table and there were dirty tissues on the counter. The assistant was not nice as she took her son's vitals. Once the doctor arrived, she was very helpful. Other than that, she was very disappointed and disgusted in her visit.
Outlook and Google
- Functions
- Tools
- Google docs & sheets
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