March 2, 2021

 

Welcome to Computer Skills Training! 

INTRODUCTIONS

  • name
  • current computer skills
  • what you'd like to learn for computer skills

Zoom protocols

  • expectations for audio and video
  • personal presentation
  • chat function
  • discussions/ questions
  • breaks
 
COMPUTER FOUNDATIONS
  • laptop hardware & software - What do you have?
  • cloud storage - What is it?
  • accounts needed - email and Dropbox

Office computer management

  •  Your work space - papers, files, office supplies, food & drink
  •  On your computer: 
    • email 
    • bookmarks
    • files

  

BUSINESS LETTERS

  • Formatting
  • Components - salutation, intro, body, closing
  • Content
    • Customizing form letters
    • Leading with most important information
    • Short paragraphs
    • Predicting what information person will need/want
  • Create letterhead for your medical office 
  • File names and file management

Workplace Scenario

  • The doctor at the family clinic where you work has decided that she would like all new patients to receive a welcome letter. Create a letter on the clinic letterhead that is both professional and warm welcoming new patients to "the family".

Save letter to Dropbox and share with lizonufer@yahoo.com

 


 


 

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