REVIEW
- 1% rule
- Daily inspiration
- Tracking changes/ comments in Word
WORKPLACE SCENARIO
Complete project from yesterday and reply to Liz's request for an event proposal.
QUICKBOOKS
AP -
- Add new bill -
- vendor: Canvas Unlimited
- date: April 21, 2023
- amount: $9876.88
- Run AR report
- Pay bill
AR -
- Create new invoice
- Run AR report
- Receive payment
ROLE PLAYS
- Taking messages
- Leaving messages
- Phone calls
Request to remove late fee
You paid the Lower Valley Energy bill late and the next month’s statement arrives with a $25 late fee. In the last year, this has happened one time before. Your boss tells you, “We aren’t paying that late fee!”
Cleaning service is not fulfilling its contract
Your company hires a cleaning service to come in two nights per week to vacuum, clean the bathrooms, empty trash, and dust. For two weeks in a row, the floor has not been vacuumed the next morning.
Client call to complain that property maintenance was not completed to his satisfaction
Lisa calls to complain that the maintenance crew did not do the work they were supposed to do. She said that leaves were still left in the yard and that the driveway was not cleaned.
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